Building an industry leading solution for online applications with Instant Finance
Digital Strategy & Solutions Web Design, UX & Interaction Web Development SEO Services Reporting & Analytics Managed Services
Instant Finance came to us not just for a new website, but for a complete digital transformation! Traditionally they were paper-based, needing customers to visit a branch and fill out a form to begin their personal loan journey. But times are changing, and Instant Finance was ready to change too.
An integrated and intuitive platform that supports customers – every step of the way. After a series of workshops and user-research exercises, our project goals and the technical solution became clear. We had to streamline and simplify the application process, utilising every feature on the site, from the auto-saving online application form and online chat feature to the interactive loan calculator, the site was designed to work with users – not against them. This development, combined with the integration of multiple third-party systems allowed for a simplified application process – cutting out the in-store manual process and bringing Instant Finance firmly into the digital age.
For Instant Finance, we created a unique digital experience, bringing the site to life with a strong brand personality and inspirational visuals.