Team 3 Studio

Our Team

We are predominantly made up of senior practitioners with key specialities in concept development, design, development, project management, business analysis, usability, testing and quality control.

Founded in 1990, Terabyte is an award winning full service, Auckland based digital agency specialising in the Umbraco CMS. We work with organisations who are serious about leveraging digital for business results and we like to help clients succeed on the world stage through their online presence.

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As a full service digital agency, our clients can harness our experience, ideas, delivery capability and support. Our team are experts in website design and development, user profiling, website discovery and analysis, as well as SEO and social media optimisation.

The work begins when we devote ourselves to getting to know our client, their organisation, and their audiences. We specialise in bespoke online solutions that achieve a deeper level of engagement with users and focus on achieving a significant return of investment.


Meet some of the gang...

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Damian Swaffield

chief executive

Heading up Team Terabyte since early 2016, Damian brings a wealth of experience, having worked in NZ, Australia, Hong Kong and the UK. Whilst he enjoyed (most) of it, Damian maintains there’s nowhere he’d rather be than Terabyte. His love for all things digital has been cemented here, and Damian is in his element working alongside the team and our clients to tease out the challenges that can be solved using our digital offerings. With a talent for identifying business challenges and opportunities, Damian is a straight shooter with an ability to get to the point of the matter quickly and efficiently (all the while adopting his typically dry British sense of humour).

Swapping UK life for NZ many years ago, Damian loves the Kiwi lifestyle and has joined the growing number of Aucklanders who can be found out on the Hauraki Gulf on any given summer weekend. The team are eagerly awaiting their invitation <cough>.


Doug Hanna

Doug Hanna

director

Doug loves harnessing the power of the internet to transform clients online. Doug works hard to maintain a culture of hard work, absolute integrity, going the extra mile for our clients, continuous improvement of business processes, team encouragement and up-skilling, sound financial management and exploring new, better, faster ways of delivering web solutions to our clients. 

Doug has a passion for driving fast cars, and photography – mercifully, not at the same time.


Gerard Smith

Gerard Smith

sales director

Gerard is passionate about the New Zealand Tourism industry and understands just how critical it is for operators and organisations to ensure their web presence is constantly driving sales and brand awareness. His experience in the travel and tourism sector coupled with his commercial acumen is proving invaluable for both new and existing Terabyte clients to clearly define and maximize their online approach.

Gerard is responsible for Terabyte’s ongoing business development strategy. Despite having travelled (nearly) everywhere, Gerard still maintains New Zealand is his favourite destination.


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Melissa Slater

digital marketing director

Melissa joins Terabyte with a wealth of experience in brand strategy, re-brands and online experiences. With a deep understanding of the holistic value of brand across every touch point of a business, Melissa is well versed in running digital and branding projects across a wide range of industries. Her track record, both here and in the UK, is filled with examples of clients dramatically increasing revenue as a direct result of her rebranding and digital strategy work. From delivering digital platforms to creating concepts for rebranding projects, Melissa is a perfect storm of creative flair and digital savvy.

And with a black belt in karate, Melissa is someone you want fighting for you.


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Lizzie Dean

Marketing

One of our longest standing Terabyters, Lizzie joined the ranks having worked in various roles across advertising and event management in London, primarily in marketing and new business. Upon her return to NZ, Lizzie embraced all things digital and this, combined with her love of writing, makes her a prolific content generator. Lizzie is responsible for Terabyte’s inbound marketing programme and is Hubspot Inbound Certified. Lizzie used to sing in bands and still belts out the occasional number when the timing’s right, much to the delight of the rest of the team (think geeky groupies).


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James 'Jumma' Galloway

Development Manager

A seasoned Terabyter and an experienced senior developer, James is responsible for leading our development studio which includes mentoring his team and maintaining Terabyte’s quality and best practice standards. A certified Umbraco developer, James is passionate about using the latest web development techniques to produce accessible and scalable websites.

His portfolio of projects includes NZTE, NZ Parliament, Vista, Wynyard and DairyNZ. Jumma can generally be found at most major sporting fixtures and is our inhouse sweepstake afficianado.


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Anne Ang

art director

An award-winning designer, Anne has delivered Terabyte’s lead design capability on large projects including The Radio Network, Australian Radio Network, Destination Great Lake Taupo, Palmerston North City Council, DairyNZ and Bupa. Anne’s skillset in UX (user experience) and UI (user interface) are very strong and she works through large and complex website requirements to come up with a logical information architecture. Anne is passionate about usability and always has the end user in mind when crafting intuitive design solutions.

A skilled illustrator, Anne is often called upon to add a little something special to many projects. Anne’s work with NZTE’s Export and Trade website earned us a Webby Honouree. Her work with Palmerston North City Council contributed to their Supreme Web Award at the Association of Local Government Information Management (ALGIM) awards. Anne has an extremely infectious laugh and luckily for the rest of us, she laughs a lot.


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Paul Bowen

Solution Architect / Senior Developer

Originally from the UK, Paul joined Terabyte in 2014 as a full stack developer. Although predominantly a back end developer for Terabyte, Paul also has a passion for front end development. Prior to joining our ranks, Paul worked in a variety of roles within the digital arena. He has been a Project Manager for Sky Television’s digital projects and a consultant for many of Sky’s enterprise back-office systems, and has designed many applications and written requirements documents for external and external software teams. As a Network Architect for Sky, Paul designed server and hosting solutions for web environments including work on Sky’s web infrastructure. One of Pauls’ many talents is his ability to bridge the gap between the more technical side of his role with the business needs of our clients – he is a great translator when it comes to all things code! 


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Mara Manalad

Digital Project Manager

Mara joins Terabyte with several years experience in service delivery management and providing  technical support for web applications. Well versed in leading and managing support teams to provide first class technical backup for applications across both iOS and Android platforms, Mara couples her highly technical background with a deep understanding of her clients’ requirements and market drivers. Mara is able to lead her project teams to achieve the highest possible levels of productivity and output.


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Bridget Gilchrist

Digital Project Manager

A self-confessed “digital addict”, Bridget brings huge enthusiasm for all things web related to the Terabyte party. Bridget has managed, produced and led a variety of digital projects, embracing a range of technologies. Involved with the architecture and production of digital solutions to a broad range of problems faced by clients in a variety of sectors, Bridget has extremely strong project management capabilities, having driven the creation of new technology and initiatives across numerous digital platforms. Bridget loves all things outdoors, and if she’s not out surfing on the weekend, she’ll most probably be hitting the beach for a swim, or off hiking.


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Alok Nimdeo

Digital Services Team Leader

Alok joined Terabyte with several years experience in both developing and managing a variety of digital projects. His knowledge of both web development and digital project management means he is uniquely placed to understand our clients' requirements and quickly facilitate the best solution within our studio. As Digital Services Team Leader, Alok works with our existing clients to support their digital capabilities and ensure every issue is swiftly and efficiently concluded. Along with this, Alok is charged with identifying potential opportunities for improvement to further the success of his client's online presence. 

They say that tenacity is the only difference between failure and success - on this basis, success is Alok's middle name - an avid trekker, Alok has been to the base of the Himalays twice and climbed over 20 smaller mountains. 


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Charnaé Wall

QA Analyst 

Charnaé has been Terabyte's Lead Quality Assurance Analyst for over 8 years and has set a high standard for our testing process. Her attention to detail ensures that our sites go live, not only looking beautiful, but working as they should. 

Charnaé is fluent in Umbraco and trains our clients to use the content management system (CMS). She also writes functional specs and CMS training documentation. Charnaé is a self-confessed chocoholic with a generous nature, a combination the rest us appreciate hugely.