About Us

• Our Story
• What our clients say
• The Terabyte Team

• • Terabyte's Business

    • Their ability to comprehend our business is great.

    • You feel they care about your business.

    • They said up front they want to understand the business and had investigated websites from similar businesses.

    • They really do get it – they understand the communication challenge.

    • They have a depth of understanding around what we are trying to achieve.

    • They are more of a partner than a vendor. What we mean by partner is not your classic - ask for something, then they go away and build it. We bounce ideas, working together on projects.

  • Terabyte's Design

    • Their design is simply beautiful.

    • They have made some good calls regarding appropriate design – for the public sector. Not too flashy and not too expensive looking.

    • They did all the design and they are very good. Their design is innovative.

    • What they delivered was not just 'off the shelf' stuff.

    • Terabyte has a unique approach to design. Other companies were trying to take a 'cookie cutter' approach.

    • What appealed was their design capability and approach. They came with a fresh outlook.

    • They really got inside our business, understood what was we needed. They looked at other businesses, not just in our sector, and came back with good ideas and good insights.

  • Terabyte's Development

    • Their developers were fantastic – they could deliver anything.

    • Technically they are all good. They bring a difference through Umbraco. They are also capable of working with other platforms and CMS'.

    • Having design and development together is a strength – their developers were outstanding – could always solve any issues.

    • They compare incredibly well vs. others I have dealt with – their developers are amazing, their code is really good.

    • The HTML delivered was great; our testing on different browsers seems to have gone really well.

    • Their HTML is always good quality.

    • They are passing on their technical knowledge so we can become a bit more self-reliant.

• • Terabyte's Team

    • They are keen and excited to take on a big project.

    • They are dedicated to their craft.

    • They are passionate about doing their best and building strong relationships.

    • They also showed real energy and enthusiasm for the gallery.

    • They have damn good dedicated staff.

    • Their tenacity was impressive – they were really focussed on getting a result.

    • They are very nice people. You get the impression they really want to help.

  • Terabyte's Service

    • Their customer service is amazing, I've never had such amazing service.

    • Processes and availability of people throughout the project. It started with Jane and everyone else was responsive – only a phone call away.

    • They are customer focused and responsive – always on the end of the phone. It's never a problem to contact them.

    • There is sometimes tension between Terabyte and us which is expected on projects, but Doug is good at stepping in and sorting it out. You can always talk to Doug or Jane.

    • Their service is fantastic – they are very professional.

    • Project management was very strong – both people we worked with were good.

    • They are not just a design shop – they partner with companies.

    • The IT guys were asking for images for Terabyte to use online – I was concerned and Terabyte were instantly on the phone and started to engage with me – they made a connection and built the relationship.

    • They are “an extension of my sales and marketing team”

    • We engaged directors – building a partnership at the top level, rather than it just being a build project.

    • They worked hard to introduce us to the whole team, to develop relationships across the board.